Online Learning Support

Please click on a question below. If your support query is not answered please call our helpline for technical support on 0845 260 0029 or [click here to use our online support form]

I’ve finished the course but I either forgot or failed to print my certificate. Is it possible to get another copy?

Please check for an email from Diversity Solutions containing your User ID and Password for the course. You can use this information to log on to the Candidate Review area. Scroll down to the bottom of the page and you will see a button to ‘Generate Certificate’. Please click this button. If you do not see this option then the self-generation of certificates by participants is not enabled for your course, or you chose ‘No’ when asked if you would like a certificate at the end of the course. If you have a copy of your User ID and Password the address for the Candidate Review area is https://www.editsots.com/candidatereview

Please remember to include the https prefix.

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