Online Learning Support

Please click on a question below. If your support query is not answered please call our helpline for technical support on 0845 260 0029 or [click here to use our online support form]

I’m trying to access the course but on the page where I enter my details such as email address the drop-down menus appear empty and will not let me proceed.

Please ensure you are selecting a Division before selecting a Department. Once you have selecting a Division please select a Department then a Group (the Group drop-down may populate automatically if there is only one Group available) before clicking on the ENTER button to begin.

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